McDonald's are unlikely to be the only organisation that offers 'something for nothing' to all of its customers. However, McDonald's are in my opinion the only organisation to be able to offer 'something for nothing' to so many people in so many places. In the UK alone, there are now approximately 1,200 McDonald's restaurants - [...]
Over the last two years, the business world has seen a transformation. A new profession has been born. A new profession has been recognised. Thousands of professional men and women all over the globe who have devoted their working lives to educate organisations to design and deliver end to end experiences that meet and exceed [...]
Have you ever watched Ramsays Kitchen Nightmares? Yes I know that Mr Ramsay is the kind of guy that people love or hate, but there is no doubting that the man is extremely talented. Many people have an issue with him due to his choice of language - but I have always admired him - [...]
This is the iconic London hotel, Claridges. The temporary residence of the very rich and famous, it has hosted Kings, Queens and Emperors from all over the world. Built in the 19th century, it still remains every bit as beautiful as the day it first opened its doors. Claridges is currently the subject of a [...]
ABTA; Ofwat; Ofcom; HSO; Ofsted; FSA; DMA; Otelo; IPCC; PCA - it sounds like a competition to list the worlds most confusing acronyms! If you have not yet worked it out, these are in fact acronyms for some of the regulatory bodies who represent and protect the consumer from organisations who provide [...]
Unless you are living in a cave (or somewhere outside the UK), you will have noticed that a number of extremely well-known brands are getting a little bit of exposure at the moment. Google, Amazon and Starbucks are three multi national giants who have been 'highlighted' as not having paid 'enough' Corporation Tax in the UK. This [...]