Gulf Customer Experience Awards Archives

Customer Happiness: the story of the Gulf Customer Experience Awards
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Customer Happiness: the story of the Gulf Customer Experience Awards

Customer Experience Training, CX Leadership, CX Professionals

Customer Happiness: the story of the Gulf Customer Experience Awards

2018 is the first calendar year in my career as a global customer experience specialist that I have looked forward more in hope than expectation. My last article of 2017 explained why I have a number of concerns regarding the evolution of Customer Experience around the world. So as I boarded my flight to Dubai [...]

By Ian Golding|2018-01-18T12:04:10+00:00January 18th, 2018|Customer Experience Training, CX Leadership, CX Professionals|0 Comments

Customer Experience in the Gulf Region – A Story of Continuous Improvement!
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Customer Experience in the Gulf Region – A Story of Continuous Improvement!

Customer Journeys, Customer retention and loyalty, CX Leadership, CX Measurement, CX Professionals, CX Strategy, Financial Services

Customer Experience in the Gulf Region – A Story of Continuous Improvement!

Over the last five years, I have had the great pleasure of visiting the Gulf Region on several occasions. Even though I have never quite managed to turn my visits into vacations, I have always found the people I have met and the places I have seen, to be immensely welcoming, accommodating and interesting. From [...]

By Ian Golding|2017-01-24T10:56:39+00:00January 24th, 2017|Customer Journeys, Customer retention and loyalty, CX Leadership, CX Measurement, CX Professionals, CX Strategy, Financial Services|0 Comments