Introducing the CCXP Exam Simulator

  If you have ever met me, or indeed read anything I have written, it is extremely likely you will know that I am rather passionate about the Customer Experience (CX) Profession. In fact, anyone who comes in to contact with me via any means will almost certainly fail to avoid that fact! I make [...]

By |2018-02-15T09:39:15+00:00February 15th, 2018|Customer Experience Training, CX Professionals|0 Comments

CCXP Exam Preparation – finally a book to help you…

Finally, a book has been written to help anyone aspiring to become a Certified Customer Experience Professional (CCXP)! I wish I could claim the credit for such an important milestone for the fledgling, global, professional qualification..... but I cannot! Thankfully, a friend and mentee of mine, Michael Bartlett, has done the hard work for the [...]

By |2017-04-03T10:06:00+01:00April 3rd, 2017|CX Professionals|6 Comments
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