I am extremely fortunate to be able to travel the world talking to anyone who will listen about the importance and significance of Customer Experience. Last week, I was asked to talk about the subject with Tim Elliott – presenter of the Drive Time radio show for Dubai Eye in the United Arab Emirates. It is with great pleasure that I am delivering a series of Customer Experience Masterclasses in the region and Tim wanted to know what it was all about.
You can listen to the full interview by clicking below…
You can find out more about CX Masterclasses in the region here. I also run CX Masterclasses in partnership with fellow CCXP and Authorised Trainer, Jerry Angrave, in the UK – you can find out more about them here.
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