Customer What?

‘Customer What? The honest and practical guide to customer experience’, is available to buy on amazon.co.uk and amazon.com.

For worldwide delivery, or to order a larger number of books, you can order directly from Ian.

Ian’s book retails at £21.00 GBP, but shipping costs vary. Send us your details using this form, and we will email you to confirm the total cost including shipping before we place the order. Many thanks.

Book Order

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