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‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!
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‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

Communication Channels, Social Media

‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

I am sure that the first thing that captured your attention when you saw this picture was my beautiful, almost 10-year-old, daughter Ciara. The second thing you will have noticed is the 'choux' pastry she is holding in front other face. Ciara is holding up the remains of a fresh cream chocolate éclair from Waitrose. Can you [...]

By Ian Golding|2015-04-13T13:33:43+01:00April 18th, 2013|Communication Channels, Social Media|4 Comments

Woah there tiger!! Beware what and how you react to social media
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Woah there tiger!! Beware what and how you react to social media

Communication Channels, CX Professionals, CX Strategy, Social Media

Woah there tiger!! Beware what and how you react to social media

The benefits of social media in the business world have been a hot topic of conversation for a few years now. Many businesses have started to adopt 'social media strategies', and are using the likes of Facebook and Twitter for marketing and customer service among other things. It is true to say that social media [...]

By Ian Golding|2015-04-13T14:06:55+01:00October 14th, 2012|Communication Channels, CX Professionals, CX Strategy, Social Media|0 Comments

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