Holiday Inn Archives - I J Golding

‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!
Gallery
‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

Communication Channels, Social Media

‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

I am sure that the first thing that captured your attention when you saw this picture was my beautiful, almost 10-year-old, daughter Ciara. The second thing you will have noticed is the 'choux' pastry she is holding in front other face. Ciara is holding up the remains of a fresh cream chocolate éclair from Waitrose. Can you [...]

By Ian Golding|2015-04-13T13:33:43+01:00April 18th, 2013|Communication Channels, Social Media|4 Comments

Apathy – whose fault is it?

My wonderful wife is the first to point out that I am not necessarily the best customer. Doing what I do for a living, I fully acknowledge that I am very conscious of the experiences I have as a customer - wherever that happens to be. Sometimes this leads to me 'harping on' about how wonderful organisations [...]

By Ian Golding|2015-04-13T14:06:44+01:00October 30th, 2012|General, People|10 Comments