issue resolution Archives

18 hours – how a loaf of bread helped improve the customer experience
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18 hours – how a loaf of bread helped improve the customer experience

Channels, Recovery, Social Media

18 hours – how a loaf of bread helped improve the customer experience

It is no secret that I am a fan of Twitter. A regular 'tweeter' I have grown to be a fan over the last couple of years. Not only does it allow me to get up to the minute information on essential news and sporting activity (such as the Leyton Orient score - sad but [...]

By Ian Golding|2015-04-13T13:31:14+01:00May 28th, 2013|Channels, Recovery, Social Media|23 Comments

‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!
Gallery
‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

Communication Channels, Social Media

‘Got a problem? Get Tweeting!’ – the story of a fresh cream eclair without the cream!!

I am sure that the first thing that captured your attention when you saw this picture was my beautiful, almost 10-year-old, daughter Ciara. The second thing you will have noticed is the 'choux' pastry she is holding in front other face. Ciara is holding up the remains of a fresh cream chocolate éclair from Waitrose. Can you [...]

By Ian Golding|2015-04-13T13:33:43+01:00April 18th, 2013|Communication Channels, Social Media|4 Comments